Services Marketing – Day 2 Act 1

We shall not discuss _____ in class because it is nothing but a chrome plated leather jacketed symbol of male post menstrual testosterone syndrome.

Any guesses as to what the blank could mean?

Well, our Services Marketing prof was referring to Harley Davidson. Now with a description like that how can someone not have his interest piqued in the class and more importantly the person himself.

Ramkumar went the whole mile today, discussing our quiz answers for the differences between Services and Customer Services in class, eliciting a few laughs, and on a more serious note making us write an imposition which involved writing down the definitions of both the above terms 10 times on a piece of paper.

One session done, another to go for the day…………..Jam


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